This is an Articulate Rise 360 microlearning course that helps learners identify communication red flags and choose clearer, more respectful responses. The course uses a realistic scenario, interactive practice, and quick knowledge checks to support practical communication skills. 

In workplace settings, communication plays a critical role in building trust, supporting others, and maintaining strong team relationships.

In challenging or emotional moments, many people struggle to find the right words.

This session introduces simple, practical strategies to respond with empathy and support more effective conversations.

This three-part Articulate Storyline activity helps learners understand and identify four communication styles: assertive, passive, passive-aggressive, and aggressive. The learning sequence includes three connected activities — Learn, Practice, and Test — linked together to create one complete e-learning experience.